We accept returns only on new & unused merchandise in its original packaging within 30 days of the original invoice date. Products that are sent back that are not in unused condition with all original packaging intact will be refused and/or subject to additional restocking/handling fees. There is simply no way of knowing what has been processed through any given item, therefore all items must be returned in brand-new condition due to health and safety reasons.
Please contact us to get a RAN (Return Authorization Number) before returning any product. No refund will be given for products that have no RAN.
All shipping costs
If the product or product box has been damaged or altered in any way (and this has been deemed to not have occurred during shipping), we reserve the right to refuse to accept this as a valid return. Please remember all returns must have a valid RAN. All unauthorized returned packages will be refused.
All product warranties are between the manufacturer and
Please be sure that you agree to these terms before making your purchase.
Free shipping applies within Canada to all orders over $200.00 (before applicable taxes). Shipping Charges under $200.00
Under $50.00 - $14.95
$50.01-$100.00 - $13.95
$100.01-$199.99 - $11.95
U.S.A & international orders are sent via Canada Post. Delivery times will vary depending on the order and location being sent. Orders outside of Canada may be subject to import duties and taxes upon delivery. These extra charges are the sole responsibility of the purchaser.
If an item is damaged during shipment please report this at the time of receipt of your parcel to Green Health.